Find answers to common questions about our products, services, orders and policies. Need more help? Contact us! 😊
Do you provide custom door designs?
Yes, we offer customized door designs to suit your specific needs and preferences.
Are your doors fire-resistant?
Currently, our doors are not fire-resistant. We advise considering additional fire-safety measures if required.
Can I buy doors without installation?
Yes, we sell doors without the installation service. You can choose the door and arrange for your own installation.
Do you offer home interior design services?
Yes, we provide interior design services, but currently, we only operate in Surat, Vadodara, and Ahmedabad.
What types of wood are used for the doors?
Our doors are made from premium hardwood and pinewood, ensuring durability and quality.
What is the standard size of the doors you offer?
Our doors typically follow standard measurements, but we also offer custom sizes based on your requirements.
How do I know if a door will fit my space?
You can provide us with the measurements, and we can guide you on the best door options that will fit your space.
What are laminate doors?
These are doors with a decorative laminated Mica finish, offering an elegant look with added durability and resistance.
Do you offer any door accessories?
Yes, we offer a range of door accessories, including hinges, handles, locks and more.
How can I place an order?
You can place an order via our website, email or phone. You can also visit our showroom for direct assistance.
What payment methods do you accept?
We accept payments via bank transfer, UPI, debit/credit cards and cash on delivery.
Can I pay in installments?
Currently, we do not offer installment payment options, but we are working on expanding payment methods.
Is there any minimum order quantity for doors?
There is no minimum order quantity for doors, but bulk orders may attract discounts.
What is the delivery time for my order?
Delivery times vary depending on product availability and location but typically range from 5 to 15 days.
Do you offer free delivery?
Delivery charges may apply depending on your location and the weight of the order. We offer free delivery within Surat for certain conditions.
Can I track my order?
Yes, we provide tracking information once your order is dispatched. Click here to track your order with the logistics receipt number.
What should I do if my product arrives damaged?
Please contact us immediately, and we will arrange for a replacement or refund based on our return policy.
How can I contact customer support?
You can reach us through our phone numbers, email or the contact form on our website. We aim to respond within 15 minutes.
What is the return policy for products?
We only accept returns if the product has a defect or issue. If the product is in perfect condition, we do not accept returns.
Do you offer warranty on your products?
Yes, we offer a limited warranty on certain products. The warranty details will be provided with your purchase.
How can I cancel my order?
Orders can be canceled within 24 hours of placing them by contacting our customer support team.
Do you offer after-sales service?
We currently do not provide after-sales service, but we can recommend trusted professionals for installation and maintenance.
Are you looking for dealers or resellers?
Yes, we are always looking for partners. If you're interested in becoming a dealer or reseller, please click here “Apply for Dealership” and fill the form.
What’s next for Kavish Doors?
We are expanding our product line and services, with plans to introduce new offerings in hardware, fitting supplies and home décor. Stay tuned for more updates!
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